To contact World Escapade Travel Insurance

World Escapade Travel Insurance is a division of Escapade Travel Insurance, a life and health insurance firm.

To submit a claim

If you want to make a claim, you must immediately contact the assistance centre shown on your insurance certificate received by Email at the time of purchase. You can consult the Claims section for how to submit a claim.

For any other questions

Submit your questions by Email and we will gladly respond as soon as possible (remove the spaces around the @ symbol): info @

Our representatives in personal insurance
Business hours: 9 am to 5 pm, UTC/GMT -5

  • If you are already covered with one of our travel insurance, please have on hand your Policy number before calling us.
  • Toll free from USA and Canada:1-800-564-2042
  • Worldwide: 418-926-2042
  • Fax number: 418-781-2139

Mailing Address

Escapade Travel Insurance (World Escapade Travel Insurance)
815, boulevard Lebourgneuf, Suite 308
Quebec City (Quebec) Canada
G2J 0C1


After having consulted our Frequently Asked Questions (FAQ), if you have any questions about our travel insurance, insurance premiums, exclusions, benefits and eligibility, do not hesitate to ask your questions using the form in the right-hand margin:

Contact us

World Escapade
Travel Insurance

815, Lebourgneuf Bld, Suite 308
Quebec City (Quebec)
G2J 0C1 Canada
Tel: +1 418-926-2042

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Write to us

For questions regarding World Escapade Travel Insurance, do not hesitate to contact us. A specialist will respond to your request as soon as possible.